Terms of Service
Part A
Customer Terms of Service
1. Applicability
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These Terms of Service (“TOU”) govern the Guild platform operated by Tasq Technologies Ltd. (“Tasq,” “we,” “us,” or “our”), including the Guild website, dashboards, APIs, and any Content — text, information, graphics, video, downloadable material, Delivered Work, and any other content — made available through them (collectively, the “Services”).
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By accessing or using the Services, or any part of them, the Customer (“User”) agrees to fully comply with and be bound by the TOU and the Privacy Policy at Part C below (together, the “Terms”). If User does not accept the Terms, User must not access or use the Services and must immediately stop any use of them.
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Tasq may modify the TOU or Privacy Policy from time to time. Amended Terms take effect when posted. Continued use after that point means User is deemed to have accepted the amended Terms; if User does not agree, User must stop using the Services.
2. Representations
- By using the Services, User represents that: (i) User is authorized to use the Services; (ii) User agrees to be bound by the Terms; and (iii) User’s use of the Services does not conflict with any law applicable to User.
3. Orders, Fees & Materials
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A Customer submits Projects or Tasks through an Order (via the platform or in writing). Fees are as stated in the applicable Order, payable in advance unless otherwise agreed, and the Company may set minimum fees per Project.
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The Customer retains ownership of Materials it submits, and of Delivered Work produced specifically for it under a paid Order, subject to Tasq’s and its Contributors’ underlying rights described in Part B.
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The Customer represents it holds all rights necessary to submit its Materials for processing, annotation, evaluation, or model training/testing, including any consents needed for personal data contained in them.
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Refund requests must be submitted within [12] months of payment and may be subject to a handling fee.
4. Ownership
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All title, ownership rights, and intellectual property rights (including copyrights, patents, trade secrets, and trademarks) in and to the Content — except Third Party Content and Customer Materials — remain the sole and exclusive property of Tasq, its affiliates, or their licensors. Nothing in the Services transfers any ownership right or grants a license to any intellectual property right, except as explicitly set out in these Terms or an applicable Order.
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Suggestions: Tasq welcomes User comments or suggestions about the Services (“Suggestions”). User represents that any Suggestion is non-confidential and non-proprietary, and grants Tasq unrestricted use or disclosure of it for any purpose, without compensation to User.
5. Third Party Content
- The Services may contain content, icons, or links from third parties (“Third Party Content”). Inclusion of Third Party Content is not an endorsement or warranty of it. Tasq has no obligation to monitor Third Party Content and is not responsible for it; User accesses any linked third-party site or service at User’s own risk and subject to that third party’s own terms and privacy practices.
6. Indemnity
- User agrees, on Tasq’s first demand, to indemnify, defend, and hold harmless Tasq and its affiliates, licensors, officers, directors, employees, consultants, agents, and representatives from any claims, losses, damages, liabilities, actions, or demands, and associated costs and expenses (including reasonable attorneys’ fees), arising out of: (i) User’s use of the Services; (ii) User’s use of any Third Party Content or interaction with third parties through the Services; (iii) User’s violation of these Terms; (iv) User’s violation of any third party’s rights; or (v) User’s Materials or User’s use of Delivered Work. Tasq may, at User’s expense, assume exclusive defense and control of any matter subject to indemnification, and User must cooperate as reasonably required.
7. Disclaimer and Warranties
USER UNDERSTANDS AND AGREES THAT USER’S USE OF THE SERVICES IS AT USER’S OWN RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TASQ AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TASQ MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET USER’S EXPECTATIONS; (II) THE SERVICES, CONTENT, OR DELIVERED WORK ARE CORRECT, ACCURATE, OR UP TO DATE; (III) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (IV) ANY ERRORS WILL BE CORRECTED. USER IS SOLELY RESPONSIBLE FOR, AND HEREBY WAIVES, ANY CLAIM OR CAUSE OF ACTION WITH RESPECT TO ANY DAMAGE RESULTING FROM THE SERVICES OR CONTENT. NO ORAL OR WRITTEN ADVICE OR INFORMATION OBTAINED FROM TASQ OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
8. Limitation of Liability
IN NO EVENT SHALL TASQ OR ITS AFFILIATES BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, INCLUDING DAMAGES FOR LOSS OF PROFITS, ARISING FROM (I) USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, OR (II) ANY OTHER MATTER RELATING TO USER’S USE OF THE SERVICES OR THESE TERMS, EVEN IF TASQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Notwithstanding the foregoing, Tasq’s aggregate liability to a paying Customer will at all times be limited to the greater of US$1,000 or the total fees the Customer paid for the Services during the 12 months immediately preceding the event giving rise to the claim. This limit is not enlarged by the existence of multiple claims.
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No action arising under these Terms, regardless of its form, may be brought by User more than one (1) year after the cause of action has accrued.
9. Miscellaneous
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To the extent the Services conflict with these Terms, these Terms prevail.
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Tasq’s failure to enforce any provision is not a waiver of that provision or of the right to enforce it later.
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Tasq’s rights under these Terms survive any expiration or termination of the Terms.
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These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law principles. The courts of Tel Aviv have exclusive jurisdiction to adjudicate any dispute arising out of these Terms.
Part B
Contributor Terms
1. Nature of the Relationship
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A Contributor’s provision of Services to Guild/Tasq is governed by these Contributor Terms. “Services” means any Task the Contributor performs as an independent contractor — including data collection, annotation, ranking, model validation, content moderation, translation, localization, content editing, coaching, and related human-in-the-loop work.
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The relationship between a Contributor and the Company is that of an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. The Company does not direct, control, or supervise how a Contributor performs a Task, and these Terms do not create an obligation to use the Services, or to perform Tasks, for any minimum period.
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A Contributor is free to accept or decline Tasks and to provide services to others, including competitors, subject to the confidentiality obligations in §5.
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Minimum age to provide Services: the higher of 18 or the age of legal majority in the Contributor’s jurisdiction of domicile.
2. Quality Requirements & Task Performance
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The Company evaluates the quality of a Contributor’s work using reviewer scores, quality-assurance checks, and Customer feedback. Failure to deliver high-quality work, on time, and to the Company’s standards may result in reduced or withheld compensation, or termination of the engagement.
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Where applicable guidelines exist for a Task type (e.g., translation, annotation, moderation guidelines), a Contributor must meet the accuracy, consistency, formatting, and tone requirements they set out, and should self-review work before submission.
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Accept only Tasks a Contributor can complete within the required time, knowledge, and skill; once accepted, a Task becomes unavailable to other Contributors. Allowing an accepted Task to expire, declining it after significant time has passed, or submitting incomplete work is a breach of these Terms.
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Submission of machine-generated output where original human work was required is prohibited, whether intentional or not, and may result in immediate termination of the Task and/or these Terms without notice.
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Communication with Customers and Company staff through platform channels must remain professional and on-topic; misuse (solicitation of off-platform payment, disparaging remarks, abusive language) may result in suspension of channel access or termination.
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Leveling / Qualification: the Company may operate a leveling system based on reviewer scores, quality-assurance results, and Customer feedback, which determines eligibility for particular Tasks. The Company may adjust the system’s parameters from time to time.
3. Payment for Tasks — Plain Terms
Payment works like a wage for work actually and properly done: the Company pays a Contributor when a Task has been accepted, completed, and verified against the applicable instructions and quality standard — and does not pay (or withholds/reverses payment already advanced) when a Task has not been completed, does not meet the required standard, was not actually performed by the Contributor, or otherwise breaches these Terms.
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The compensation rate for a Task is disclosed before a Contributor accepts it.
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Payment is due once the Company has verified the Task was completed accurately and in accordance with the brief and applicable guidelines.
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The Company will not pay for Tasks that are incomplete, abandoned after acceptance, submitted late without approval, found inaccurate or non-compliant on review, or found to involve prohibited shortcuts (e.g., unauthorized use of automated tools where human work was required).
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If a violation is discovered after payment, the Company may deduct the corresponding amount from future payments, and may withhold payment during an active investigation into suspected fraud or misconduct.
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Payments are made through supported payment methods once any published minimum withdrawal threshold is met, on the payment cadence published on the Services. Currency-conversion or payment-provider delays are outside the Company’s control.
4. Independent Contractor Tax Obligations
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The Company does not withhold income tax, social contributions, or similar amounts except where required by law.
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Each Contributor is solely responsible for their own tax filings and payments, and for any registration, license, or permit needed to operate as an independent contractor in their jurisdiction. The Company does not provide tax advice.
5. Confidentiality & the Company NDA
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In performing Tasks, a Contributor may be exposed to confidential and proprietary information of the Company or of third parties providing content for processing (“Confidential Information”). All Confidential Information is subject to a Non-Disclosure Agreement incorporated into these Terms by reference.
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A Contributor must perform Tasks exclusively through the Company platform unless instructed otherwise, and may not work on, or store copies of, Customer materials on a personal device or external storage. Any incidental local copies must be deleted within [30] days of completing or declining a Task, including where a Task was declined.
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A Contributor may not disclose or discuss Customer content or information outside the Company platform, or contact a Customer directly outside the platform.
6. Compliance & Sanctions
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A Contributor must comply with all applicable laws, regulations, and orders in connection with using the Company Systems.
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A Contributor represents that neither they nor their financial institution is subject to, or owned/controlled by a party subject to, applicable trade sanctions or restricted-party lists, and that they are not located in, and will not perform Tasks from, a country subject to an applicable government embargo.
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Confidential Information may not be exported, re-exported, or transmitted to any restricted destination, individual, or entity under applicable export-control or sanctions law.
7. Identity & Skills Verification
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The Company and its identity-verification providers may verify a Contributor’s identity and skills before granting access to certain Tasks, which may involve images, video, or audio (including selfies and government-ID scans).
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A Contributor consents to this verification as a condition of accessing Tasks that require it, and understands that refusing may result in denial of access to those Tasks.
8. Intellectual Property / Work Product Ownership
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“Work Product” means all materials a Contributor produces, or that are created, developed, conceived, or discovered by the Contributor, in connection with performing Tasks — including labels, annotations, rankings, transcripts, translations, model outputs reviewed, and any related know-how or derivative works.
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Title to all Work Product, and all Intellectual Property Rights in it, vests in the Company; to the extent permitted by law, Work Product constitutes “works made for hire.” To the extent any Work Product is not considered a work made for hire, the Contributor hereby assigns and transfers to the Company all right, title, and interest in it, including all renewals and extensions.
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A Contributor will promptly disclose the creation of Work Product and will take any action the Company reasonably requests — during or after the engagement — to evidence, defend, transfer, or confirm the Company’s rights in it. Where any Intellectual Property Right (including moral rights) cannot as a matter of law be assigned, the Contributor waives enforcement of it against the Company and its Customers.
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A Contributor has no rights or claims to a Customer’s underlying intellectual property, nor to the translated, annotated, ranked, or otherwise processed content produced for that Customer, and waives any claim to compensation, royalty, or approval rights over Work Product beyond the payment due under §3. A Contributor also waives any right of inspection or approval of the Work Product.
9. Indemnification
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A Contributor indemnifies and holds the Company harmless against any claims, liabilities, losses, damages, costs, or expenses (including reasonable attorneys’ fees) arising directly or indirectly from: (i) the Contributor’s negligent, reckless, or intentionally wrongful acts, or breach of any covenant in these Terms; (ii) violation of a third party’s rights; or (iii) a determination that the Contributor is not properly classified as an independent contractor.
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In no event will the Company be liable to a Contributor for indirect, incidental, consequential, or special damages arising out of or in connection with these Terms.
10. Term, Termination & Assignment
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The engagement continues until either party terminates it. The Company may terminate immediately for a breach of these Terms, the NDA, applicable guidelines, or for Cause (as defined by a material breach of the Contributor’s warranties). On termination for Cause, the Contributor is not entitled to further remuneration and must promptly deliver any work product created up to that point.
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A Contributor may not assign, transfer, or delegate any part of these Terms without the Company’s prior written consent; the Company may do so freely, including to an affiliate.
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This Agreement is not exclusive and does not limit the Company from engaging other parties to provide equal or similar services.
11. Governing Law and Dispute Resolution
- These Contributor Terms are governed by the laws of the State of Israel. Any dispute is resolved exclusively in the courts of Tel Aviv, Israel, matching the governing law and venue used in Part A.